2. Website Visitors
Like most website operators, The Website Engineer collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. The Website Engineer’s purpose in collecting non-personally identifying information is to better understand how The Website Engineer’s visitors and Customers use its Site and the Solution. From time to time, The Website Engineer may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its Site and the Solution.
The Website Engineer also collects potentially personally-identifying information like Internet Protocol (IP) addresses. The Website Engineer does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.
3. Gathering of Personally-Identifying Information
Certain visitors to the Site choose to interact with The Website Engineer in ways that require The Website Engineer to gather personally-identifying information. The amount and type of information that The Website Engineer gathers depends on the nature of the interaction. The Website Engineer does not disclose personally-identifying information other than as described below. Visitors can refuse to supply certain personally-identifying information, with the caveat that it may prevent them from using the Platform and/or a Software Application.
This Site does not automatically gather any personal information from you unless you provide it to The Website Engineer voluntarily through contacting us via email, or through your completing and submitting an online form.
If you should choose to provide us with personal information—as in an e-mail or by filling out a form and submitting it to us through the Site —we will use that information to respond to your message and to help us get the information you have requested. The Website Engineer does not collect personal information for commercial marketing or distribution to any private organisations.
4. Aggregated Statistics
The Website Engineer may collect statistics about the behavior of visitors to the Site and Customers’ use of the Solution. The Website Engineer may display this information publicly or provide it to others. However, The Website Engineer does not disclose personally-identifying information other than as described below.
5. Disclosure and Protection of Certain Personally-Identifying Information
The Website Engineer’s Solution consists of a Platform of services for use by companies, Software applications and ancillary software. Customers have complete access to all information that users enter using a Customer’s Software Application. The Website Engineer has no obligation to maintain or monitor any information entered by a user using a Customer’s Software application or account unless expressly stated otherwise in a written agreement between a Customer and The Website Engineer.
In addition, each Customer may elect, in its sole discretion, to make all information entered by a user freely available to all other users existing under the Customer account or Software Application, or to restrict the availability of such information within the Customer account or Software Application in any manner it sees fit.
Other than to its employees, contractors and affiliated organizations or as described above, The Website Engineer discloses potentially personally-identifying and personally-identifying information only when permitted to do so by law, in terms of a written agreement between us, or when The Website Engineer believes in good faith that disclosure is reasonably necessary to protect the property or rights of The Website Engineer, third parties or the public at large.
If you are a registered user of the Site and/or Solution and have supplied us with your email address, The Website Engineer may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what is going on with The Website Engineer and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we may ask you for your personal information and other information necessary to answer your question or resolve your problem. The Website Engineer takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally identifying and personally-identifying information.
You should also be aware that if you submit information to “chat rooms,” “forums” or “message boards” such information becomes public information, meaning that you lose any privacy rights you might have with regards to that information. Such disclosures may also increase your chances of receiving unwanted communications.
The Website Engineer employs administrative, physical, and electronic measures designed to protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, and destruction.
When we need to transfer information out of our firewall, we use industry-standard technological means to protect personal information while in transit through the internet. We use encryption and a comprehensive authentication protocol to provide reasonable security. However, please remember that no security system on the internet is perfect.
7. Limitation of liability
We exercise reasonable efforts to safeguard the security and confidentiality of your personal information; however, transmissions protected by industry standard technology and administered by humans cannot be guaranteed to be secure. We will not be liable for unauthorized disclosure of personal information that occurs through no fault of The Website Engineer including, but not limited to, errors in transmission, uses of your data by a third party, your failure to comply with your security obligations, and the unauthorized acts of The Website Engineer’s employees.
8. Links to other websites
9. Our policy towards children and minors
The Website Engineer does not collect personally identifiable information from children under the age of 13. If you believe that a child has provided The Website Engineer with personally identifiable information without the consent of his or her parent or guardian, please contact us at [email protected]. If The Website Engineer becomes aware that a child under age 13 has provided us with personally identifiable information, we will delete such information.
12. How to contact us
If you have any questions, comments, concerns, complaints or claims with respect to the Site, the Solution, if your account has been compromised by a hacker or scammer, if another user is abusing, harassing, or stalking you, if you find that certain content displayed on the Site is inappropriate or prohibited by these terms, or if you have any other concern, please contact us by email at [email protected]. We will investigate and attempt to resolve the matter.